Poly Property uses "Poly, My Hometown" as its brand development philosophy, striving to build a brand ecosystem chain with exceptional competitiveness. In 2024, we further improved the "POLYLIGHT·Four Sensory Living System" and deeply implemented the product philosophy of customer-centered approach and precisely meeting homeowners' living needs by creating a solid product value foundation. We also strictly controlled product details, providing high-quality technical modules and guidelines for projects, which comprehensively enhances product competitiveness.
To consolidate the product value, so as to better serve customers and meet the real living needs of homeowners. Strictly controlling quality of products, we have developed technical modules and guidance standards to ensure high quality of projects.
Poly Property continues to deepen the top design of its five major product lines, constantly optimizing the "JIADI Series, YU Series, FU Series, YIN Series, ONE Series", to create a beautiful family of branded products. By closely monitoring new market trends and customer demands, we offer unique and wonderful living experiences for different types of customers.
Poly Property focuses on the development of beautiful living environments and actively creates child-friendly communities, cleverly integrating natural science education, educational concepts and multifunctional spaces. These efforts aim to build a fun and educational environment for children, helping them grow in close connection with nature. At the same time, we strive to enrich the leisure experiences of homeowners, creating a high-quality residential environment where art and life coexist.
Poly Property focuses on property management, hotel services and commercial services, continuously enhancing service quality to improve customer experience and meet diverse customer needs.
Poly Property Management is dedicated to building a comprehensive property management system, improving management efficiency and promoting the continuous enhancement of the service quality. In 2024, Poly Property Management formulated 9 quality management and control systems, implemented the Poly Property Management 5+4 system, and issued the guiding standard document Poly Property Management Community Culture Operation Guidelines (2024 Edition). Centered around five core cultural labels - "Population, Seasons, Traditions, Interests and Neighborhood" - the Company developed a community culture map, established clear guidelines for national and regional collaborative activities, and standardized mechanisms for community organization development and interactive cultural operations.
Poly Business and Tourism has meticulously developed a customer management system guided by the principles of "Hospitality of Poly". Personalized services are provided across both self-operated and managed hotels, and efforts are made to strictly adhere to food safety standards, ensure food safety and quality, focus on operational and information security, and create a comfortable and reassuring accommodation experience that enhances guest satisfaction.
In the field of commercial operation, we always put customers at the center. By integrating the unique advantages of each commercial property, from the renovation and upgrading of the building environment, to the comprehensive enhancement of safety prevention and control, and the continuous extension of considerate services, we are committed to creating a more comfortable, convenient and safe commercial environment for customers through diversified services.
Poly Property upholds the customer statement of "The Essence of Truth and Beauty Defines My Home," striving to protect customer rights and interests, enhance customer satisfaction, practice responsible marketing, and rigorously safeguard information security and privacy, laying a foundation of trust.
The Group continuously upgrades the "Poly Beautiful Life UP Service System," striving to enhance Trust UP, Quality UP, Happiness UP, and Excellence UP.
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