Whistle-blowing System
We have established a sound whistle-blowing mechanism to encourage our employees, suppliers and partners to report in real names or anonymously by paying a visit, calls or emails. We rigorously receive and handle every complaint, to safeguard the Company's culture of integrity.
For complaint letters and submitted written materials: open and register each item and process promptly to prevent loss of items
For complaints in person: communicate individually and recording in details; for complaints by calls: answer attentively and record honestly
For complaints made by SMS, WeChat or emails: prepare written materials with source and date clearly indicated
For complaints that fall within the scope of the Audit and Risk Management Center of Poly Property, fill out the Poly Property Letter and Visit Complaint Accepting Form
For complaints that fall within the scope of the Audit and Risk Management Center of a subsidiary, a letter will be issued to the relevant subsidiary for processing
The investigation is monitored by the Review Committee comprising four independent non-executive directors of Poly Property and is handled by the Review and Risk Management Centre under its authorization. The Review and Risk Management Centre may engage internal or external legal, accounting, human resources or other advisers and has access to all accounts of the Group, and must be supported by all directors, officers, employees and agents in the course of the investigation
Complaint Handling Process
To protect the privacy and security of whistleblowers, investigators involved in cases are required to sign a Confidentiality Undertaking in the investigation and handling process, to prevent the disclosure of the reporting content and personal information of the whistleblower, so as to ensure that any employees do not suffer improper harm due to non-compliance of expressing concerns or reporting, or due to any illegal actions. The Company will punish any individual or group that retaliates against the whistleblower as the case may be, and provide corresponding protective measures for employees.
Whistleblowing Policy
